Guest information
Hotel and pool rules, plus answers to common questions before your stay.
Hotel rules
Your stay at Grand Marine
Check-in
- Check-in is from 14:00 and check-out is by 12:00. Early check-in and late check-out depend on availability; ask reception for the terms.
- Bring a valid identity document to check in.
- The hotel reception operates 24 hours. Children are welcome; extra beds depend on the selected rate.
- Smoking is permitted only in designated areas. Pets are not permitted.
Booking and cancellation
- Book online or contact reception.
- A guaranteed booking requires prepayment for the first night or the full stay.
- The free cancellation deadline depends on the season and booked rate. Check the terms before paying.
- Contact reception by phone or email to change or cancel a booking.
Pools
Swimming pool rules
Before swimming
- Ask reception for current pool hours and access conditions.
- Shower before swimming. Swimwear and a swimming cap are required for the indoor pool.
- Leave outdoor clothes in the changing room and wear appropriate footwear.
- Children and guests who need assistance must be accompanied by an adult.
Safety
- Follow staff instructions and the rules posted at each pool.
- Do not jump from the pool edge, run on wet floors or use glassware.
- Do not swim under the influence of alcohol or bring food or drinks to the pool.
- Access to some areas may be limited during classes or maintenance.
Questions and answers
Frequently asked questions
Is breakfast included?
It depends on the rate you book. The package contents are shown when choosing a room; reception can confirm the details.
Can I bring a pet?
Pets are not permitted in hotel rooms.
Can I check in early or check out late?
Yes, subject to availability. Please arrange the terms and any additional charge with reception.
How do I pay for my stay?
A guaranteed booking requires prepayment. Please check available payment methods and refund terms when booking.
Is parking available?
Yes. Guarded parking is free for hotel guests.